CORTEX Service - Manual and Training Documenation

Support Articles

• What's New?

  • Mapbox Migration, Informative Observations & Legend Filtering — July 2026 Release
  • Airside Intelligence Usage Guide in CORTEX Service
  • CORTEX Service Relationships
  • CORTEX Service Public API
  • Happy New year! Our best new features for you!
  • + 4 more pages

• Web application

  • Quick start for new users !
  • Configuration & Setup
  • General navigation and core functions
  • Observations
  • Web maintenance registration
  • + 5 more pages

• iOS app and Compatible Hardware

  • iOS app and hardware - First time use
  • iOS app usage - General functions
  • Hardware and Devices Info

• How-to articles CORTEX Service

  • How-to change the preventive maintenance cycle of an asset(-type) in ALIS
  • How-to create a workorder report
  • How-to register missing bolts
  • How-to change Language of ALIS apps
  • How-to update ALIS mobile devices
  • + 22 more pages

• Troubleshooting

  • Asset class is missing when doing an asset import
  • iPhone/iPad is not responding / not working properly
  • Asset History Report Error (500)
  • Not able to select assets on iPhone / iPad
  • Clear site data
  • + 3 more pages

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