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Not able to select assets on iPhone / iPad

🤔 Problem

You are not able to select an asset on the map in the ALIS native iOS and iPadOS apps.

🌱 Solution

You need to have at least 1 maintenance task in the maintenance task configuration page.

  1. Login to your ALIS Web instance and go to “Settings>Maintenance >Maintenance tasks”

  2. Create a new “Category” (ie: “AGL”)

  3. Create a new maintenance task and select the “Scan asset” or “Torque asset” validation method.

  4. Restart the iOS/ iPadOS app and login again.

  5. You should now be able to select the assets


In order to select the asset in the native app, the system needs to have a default task to select, if there are no maintenenace tasks, you are unable to select the asset

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