How-to create a support ticket for ALIS
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If you would need some support in using our ALIS solution or want to have some assets added or changed to your system, you can create a service request ticket.
This how-to will show you have to create a service request ticket
Step-by-step guide
You can reach the Servicedesk as following
- Log into the ALIS Web-application
- Navigate to the Questionmark on the top right of your screen.
- Select the HELPDESK link
- You will now be navigated to the ALIS Servicedesk - If you don't have a login for this page and can't see the page below - Request a login here: Service desk Access request
- You can now select the type of service request you want to make.
- Fill in the form show and press submit.
- An engineer will help you asap with your request.
- The Service desk can also be reach directly with the following link : ALIS SERVICEDESK
- You can also find the the Operation manual of the ALIS Team and ALIS Personal applications within this servicedeks portal .