How-to create a support ticket
< Back To CORTEX Service How-to-articles
If you would need some support in using our software solution or want to have some assets added or changed to your system, you can create a service request ticket.
This how-to will show you have to create a service request ticket
Step-by-step guide
You can reach the Servicedesk as following
Log into the Web-application
Navigate to the Questionmark on the top right of your screen.
Select the HELPDESK link
You will now be navigated to the Servicedesk - If you don't have a login for this page and can't see the page below - Request a login here: Service desk Access request
You can now select the type of service request you want to make.
Fill in the form show and press submit.
An engineer will help you asap with your request.
The Service desk can also be reach directly with the following link : SERVICEDESK
You can also find the the Operation manual of theiOS app within this servicedeks portal .