Quick Start for new users!

Welcome to CORTEX Service from ADB SAFEGATE our airside maintenance management, registration and inspection solution. We trust that you will find the product easy to use and reliable during your day-to-day maintenance tasks.

What is CORTEX Service?

CORTEX Service (Previously known as ALIS) is a cloud-based CMMS that leverages a distinctive blend of software and hardware to deliver an unparalleled solution for asset tracking and maintenance management. Specifically designed for the maintenance and asset tracking of airside equipment, CORTEX Service effectively manages a wide range of equipment, including runway, taxiway, approach, and apron equipment, whether elevated or inset, as well as gate maintenance.

It's core function is bringing visibility, work order management  and reporting for : 

• GIS- based Asset management

• Monitoring and Alerting of connected and non-connected Assets or events

• Asset corrective and preventive maintenance management status & actions

• Asset Faulty status and follow-up

• Asset and infrastructure reported observations and follow-up

CORTEX is a comprehensive suite of modular solutions designed to address various airport challenges, ensuring best-in-class operations. The platform includes several packages that can be used independently or in combination, offering advanced functionalities tailored to the specific needs of each airport. More information on INNOVATION from approach to departure - ADB SAFEGATE

Quick-start

In this article, we would like to point you in the right direction on how to setup and configure your CORTEX Service instance for Airside maintenance management.
You should have received or waiting for your instance details and credentials in order to login and find an empty airport. It is now up to you to populate and configure the different assets we want to track in the system. 
These are the steps we are going to take in order to do so.

You can find an overview of the configuration support pages here and learn about the terminology ! Configuration & Setup

Step-by-step guide

1. Gather your asset Data  for creating the digital twin

   1. The following information is required in order to create the assets in the system:

      1. The asset "name"

      2. The asset "type"

      3. The main- and subarea

      4. It's location in the world ( in lat/long) 

   2. That information can be retrieved from different sources

      1. Through an export of an AutoCAD sheet (Ask us if you need help with that!) 

      2. Through an existing list of your installed base

      3. Through a survey ( last resort option) 

2. Structure your data and headers to match our Asset import module  requirements  
   You can find some basic and advance template sheets below
   

3. Create your maintenance tasks and Asset types in CORTEX Service  based on your gathered data and desired maintenance regime.

   1. Follow our maintenance task and asset type configuration here: CORTEX Service - Maintenance tasks configuration

   2. Have a look at the instruction video - CORTEX Service a new instance  to get some help there if needed ( you will start off with an empty asset list in this case) 

4. Import your asset data from step 2

   1. You can have a look at our Import/export instruction video if you need some guidance here.

5. Create user accounts for your colleagues in order for them to get access to the CORTEX Service instance with the appropriate roles

6. Succes! Your instance is now ready for use and it's time to start creating those work orders - maintenance registrations or on-site observations!

ALIS Add assets example simple (4).xlsx

ALIS Add assets example all info (5).xlsx

Have a look at the other instruction videos on CORTEX Service to find out more on what CORTEX Service is capable of!

CORTEX Service instruction video's

If you get stuck and need support or have a Question -  You can always reach out to us through the service desk  : https://adbsafegate.atlassian.net/servicedesk/customer/portal/11