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Meet CORTEX Service new packages!

ALIS is rebranding over the course of 2025 to CORTEX Service with a more simplified setup for it’s subscription packages.
CORTEX Service Connect : For customer who only want to use CORTEX Service for alerting and monitoring of their connected devices

CORTEX Service Maintenance: For Customers who want to incorporate their maintenance management in CORTEX Service.

Connect and Maintenance can be used together for a holistic approach of connected and non-connected equipment and registrations.

CORTEX Service is a cutting-edge AMS-SaaS solution tailored specifically for the airside services designed to elevate airport maintenance operations. With the Connect package you can add comprehensive monitoring and alerting of airside connected equipment (eg. AXON EQ, PAPI,CCR, etc.) via the ADB Safegate Airside Cloud (TM) Platform. Airside Cloud is hosted on Microsoft Azure and leverages the security and reliability of running software services around the clock.

Serving as the primary interface of Airside Cloud (TM) , CORTEX Service Connect manages asset management, monitoring and alerting. Its web and mobile applications ensure you stay informed and connected, anywhere you are. You can opt-in the CORTEX Service Maintenance module to also add maintenance management to the solution and create an end-to-end approach for maintenace services.

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Example Connection setup CORTEX Service for the Connected PAPI

:ALIS: CORTEX Service Connect

:network: Connects Devices: Provides seamless Airside Cloud integration for receiving device data.

🔔 Connects People: Facilitates real-time notifications to ensure key personnel are always informed and can react promptly to any situation.

🛠️ Connects Maintenance: Smoothly connects with CORTEX Service Maintenance, offering a comprehensive solution for managing maintenance tasks, schedules, and records.

:network: Connects Devices - Unlock New Data on Airfield Lighting

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By communicating real-time information to CORTEX Service Connect, these devices enable the system to detect and report any faults or abnormalities in the airfield lighting, ensuring that issues can be promptly identified and addressed. This seamless integration between connected devices and CORTEX Service Connect plays a key role in maintaining the safety, reliability, and functionality of airfield lighting systems, thereby supporting continuous, safe airfield operations.

🔔 Connects People - Receive Instant Alerts and Act Fast to Solve Problems

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CORTEX Service Connect includes a configurable notification system, allowing for customized events to trigger emails and MS Teams notifications. Direct links to the CORTEX Service instance ensure that stakeholders are always informed and can swiftly take necessary actions.

🛠️ Connects Maintenance - Streamline issue workflows with CORTEX Service Maintenance

Smoothly connects with CORTEX Service Maintenance, offering a comprehensive solution for managing maintenance tasks, schedules, and records, ensuring your equipment is always at peak performance.

Upon receiving notifications of faults and abnormalities, you can immediately generate a work order, directing the maintenance team to swiftly address and rectify the issues.

With additional functions to elevate your airport maintenance regime, examples:

  • Observation creation

  • On-site maintenance registration

  • Report generation

Remark: CORTEX Service Maintenance is an additional subscription on top of CORTEX Service Connect.


FAQ

What is Airside Cloud?

Airside Cloud is the Data Analytics platform of ADB SAFEGATE that connects our products, applications and services together. It is hosted by Microsoft Azure.

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ALIS Maintenance vs ALIS Connect?

CORTEX Service Maintenance is the maintenance module that can be put on top of CORTEX Service Connect and brings your AMS ( Asset management system ) to a CMMS (Computerized Maintenance Management System) crafted for the intricate requirements of airfield ground equipment maintenance. It fundamentally transforms how maintenance tasks—ranging from preventive to corrective—are managed, tracked, and reported for varied equipment such as those found on runways, taxiways, aprons, and gates. Its capabilities include:

CORTEX Service Connect

  • GPS-based asset identification

  • Real-time Status updates between users and devices

  • Comprehensive Asset Visibility

  • Effective Work Order System

  • Observation and Reporting

CORTEX Service Maintenance

  • Includes functions of CORTEX Service Connect

  • Customizable Maintenance Tasks

  • Torque value required task validation option

  • Smart Electric Torque Wrench* Connectivity

    *CORTEX Service compatible models only

Can ALIS Connect be configured to work with on-premises infrastructure?

No, CORTEX Service Connect is only deployable in a Microsoft Azure Datacenter. When we create a link between CORTEX Service Connect and a connected device in the field, it's done through the Airside Cloud which is a service running in our MS Azure platform, it has built-in security measures, data storage, aggregation, and standardization. These information and data are being constantly updated which is why CORTEX Service Connect can only work through Airside Cloud not on-premises infrastructure. Upon availability in your region and data regulations , deployments to a nearby Microsoft compatible datacenter is possible.

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